File:V3 Chart.JPG
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Size of this preview: 800 × 477 pixels. Other resolutions: 320 × 191 pixels | 640 × 382 pixels | 816 × 487 pixels.
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Summary[edit]
| Description |
English: While giving a lecture on Customer Perceived Value: i stumbled upon the idea of making a pictorial depiction of the expected and actual product performance and how it could lead to dissatisfaction, satisfaction or delight relating to customers. I call it the V3 Chart. Why? coz on the y-axis or the "v"ertical axis i am taking a measure of expected and actual product performance along with satisfaction levels. |
| Date | |
| Source | My own way of representing satisfaction with regard to purchase! |
| Author | Veeru Singh Sokhi |
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I, the copyright holder of this work, hereby publish it under the following license:
This file is licensed under the Creative Commons Attribution 3.0 Unported license.
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- to share – to copy, distribute and transmit the work
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| Annotations | This image is annotated: View the annotations at Commons |
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| Date/Time | Thumbnail | Dimensions | User | Comment | |
|---|---|---|---|---|---|
| current | 03:18, 19 November 2009 | | 816 × 487 (28 KB) | Wenebulae (talk | contribs) | {{Information |Description={{en|1=While giving a lecture on Customer Perceived Value: i stumbled upon the idea of making a pictorial depiction of the expected and actual product performance and how it could lead to dissatisfaction, satisfaction or delight |
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