File:Service Component Reference Model.jpg
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Summary[edit]
DescriptionService Component Reference Model.jpg |
English: Service Component Reference Model
The SRM is composed of seven Service Domains: Customer Services; Process Automation Services; Business Management Services; Digital Asset Services; Business Analytical Services; Back Office Services; and Support Services Each Service Domain is decomposed into Service Types. For example, the three Service Types associated with the Customer Services Domain are: Customer Preferences; Customer Relationship Management; and Customer Initiated Assistance. Each Service Type is decomposed further into components. For example, the four components within the Customer Preferences Service Type include: Personalization; Subscriptions; Alerts and Notifications; and Profile Management |
Date | |
Source | FEA Records Management Profile, Version 1.0 |
Author | FEA |
Other versions | Image:SRM Overview.jpg |
Licensing[edit]
Public domainPublic domainfalsefalse |
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This file has been identified as being free of known restrictions under copyright law, including all related and neighboring rights. |
https://creativecommons.org/publicdomain/mark/1.0/PDMCreative Commons Public Domain Mark 1.0falsefalse
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current | 22:44, 4 December 2008 | 870 × 700 (118 KB) | Mdd (talk | contribs) | == Summary == {{Information |Description={{en|Service Component Reference Model The SRM is composed of seven Service Domains: Customer Services; Process Automation Services; Business Management Services; Digital Asset Services; Business Analytical Servic |
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